Privacy Policy

Who we are

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surfiptv respects your privacy and believes that the best way to serve you on the Internet is with honesty, responsibility and compliance with legal standards. We are sensitive to privacy concerns and have structured our online activities to maximize your control over the disclosure of your personally identifiable information.

This Privacy Policy supplements our General Terms of Service, which you should read. By using our website (the “Site”), you agree to be bound by the terms of this Privacy Policy and the Terms of Service. We may change this Privacy Policy at any time by posting revisions on the Site, and your continued use of the Site indicates your agreement to the revised terms. Accordingly, you should periodically check the terms and conditions of this Privacy Policy to keep informed of such changes, and if you do not agree to the terms of this or any modified policy, please do not register as a user or unregister as user and exit the Site immediately.

Refund Policy SURFIPTV

Please read the following carefully, then send us a refund request, send us a message via email or whatsapp

Children’s privacy

surfiptv encourages parents and guardians to be aware of and participate in their children’s online activities. You must be over 18 years of age to register a surfiptv account and use the surfiptv website.


Types of Information Collected

surfiptv may collect two types of information: personally identifiable information and aggregated non-personally identifiable information. Personally identifiable information will include information such as your name, username, address, postcode, telephone number, email address, age, marital status, income level, education level, intentions, preferences and opinions. surfiptv does not collect personally identifiable information about an individual, except when individuals provide such specific information on a voluntary basis. For example, in our billing system. Aggregate information will include anonymous information such as the type of browser you are using or other non-personally identifiable information.

√ Before your purchase, be sure to request a demo account. We have created a test account so that you can try it out and if you are not satisfied, do not buy a long-term service.

√ If your internet connection is slow, you will not be able to see and use our SURFIPTV services and therefore request a refund.

√ The great SURFIPTV team is always ready to respond 24 hours a day, seven days a week, and if for any reason you are unable to set up the SURFIPTV service on the devices you own, this will not include refunds. Please review and learn the necessary iptv setup tutorials.

√ If you made a mistake in choosing the service and making payment, you can find a ticket in the titled support section; Create, then our support team will review it, accept it and process the refund. ; Payment error; This means you want to purchase 3 months of service and you have wrongly chosen and paid for a year or less.

√ If your account expires 7 days later, your refund request will not be accepted.


When you visit the Site, we or a third party advertiser may store or recognize certain information on your computer in the form of “cookies” or similar files. “Cookies” are small text files that identify the browser of a single computer accessing the Site. They do not pose a threat to your security. No personal information is stored within the cookies. For example, cookies allow us to track a browser’s movement through the Site over several sessions. Through cookies, the Site can recognize repeat visitors, facilitate the access and use of the Site by the visitor and allows the Site to track usage behavior which will allow the improvement of the contents and allow us to adapt our Site to better match your interests and preferences. If you do not want cookies placed on your computer, you can erase cookies from your computer’s hard drive, block all cookies, or receive a warning before a cookie is stored. Most internet browsers or other software will allow you to do this. Please refer to your browser’s instructions or help screen to learn more about these features. If you reject cookies, the functionality of the Site may be severely limited and you may not be able to take advantage of many of the Site’s best features.

How secure is your information

Any unauthorized use of the Site may result in criminal and/or civil proceedings. We have policies and procedures in place to protect the privacy and confidentiality of the information we collect and maintain, including contracts with third parties who handle the information you provide. All personal information is stored on secure servers, behind a firewall in a data center with strictly controlled data access. Only individuals specifically involved in the analytics and other functions set forth herein have access to personally identifiable information. These individuals have been provided with the necessary training on our privacy policies and practices.

To help ensure the privacy of your information, we encourage you not to share your username and password with anyone, and we recommend that you change your password frequently and keep it in a safe place. If you are asked to create a username or password, select words that do not identify you personally. We may offer an “auto login” feature that allows users to log into member areas of our site without re-entering password information. You may wish to disable automatic login in your “Configure” page if you are not the only person using your computer.


Updating/Deleting Your Information

Once collected, surfiptv allows our users to update/correct previously submitted personal information that the user claims is incorrect to the extent such activities will not compromise privacy or security interests. To update or delete your information, please go to the login function and update or delete your personal information accordingly from our database. Please note that it may be impossible to completely delete a user’s entry without some residual information due to backups and deletion records.

If you have any concerns about the privacy practices on our site:
write to us at: : [email protected]

Please make any communication as complete and descriptive as possible and we will endeavor to address your concerns in a timely manner.